Add Context for More Meaningful Insights

You can now upload supporting documents to Insights, Imentiv AI’s AI-powered feature for asking business-specific questions about your emotion analysis. Add research briefs, discussion guides, evaluation criteria, or other relevant materials to get answers grounded in your analysis data and tailored to your specific goals and requirements.  

Where It Helps

Product Testing: Add research briefs, testing objectives, evaluation criteria, or other relevant documents to help Insights answer questions in the context of your study.

Contact Center Evaluation: Add service guidelines or other relevant materials so Insights can assess whether agents followed expected behaviors, such as opening with a greeting, staying patient, or maintaining an appropriate tone.

Leadership Evaluation: Add a company’s stated values or leadership guidelines so Insights can evaluate behaviors against what the organization expects from its leaders.

User Research: Upload discussion guides, research goals, interview frameworks, or other supporting materials to provide context when analyzing participant sessions.

  How It Works

 

• Process your media

Upload and process the video/audio/image/text you want to analyze.  

• Add supporting context

Add relevant documents such as research briefs, guidelines, discussion guides, or evaluation criteria. Supported files: PDF, DOCX, TXT, and CSV. Upload up to 5 files, with a combined size limit of 20 MB.  

• Ask questions in Insights

Ask questions about the processed media, and Insights uses both the analysis and the supporting context to generate answers.  

• Review evidence

Get answers grounded in the analyzed data, with relevant evidence from the media/context. 

 

Turn Emotion Data into Actionable Insights 

Give Insights the context it needs by uploading supporting files and receive more context-aware AI responses.