Emotion AI for product testing

Explore recorded reactions in UX, usability, and consumer research. Review emotional signals alongside task context and participant feedback.

What emotion AI adds to product research

Emotion AI for product testing adds emotional signals to UX, usability, and consumer research. Analyze recordings from studies your team has run, review responses alongside task context, and compare observations across sessions. Use facial, vocal, and conversational cues together with participant feedback to identify questions for further research and inform your next design or concept iteration.

Problem

Problem

You rely on clicks, metrics, and user feedback, but none of them show how users actually feel. Frustration, confusion, and disengagement go unnoticed, leading to missed issues and wrong priorities.

Solution

Solution

Imentiv AI brings real emotional reactions during user interactions into focus, helping you explore where experiences may break down, engage, or succeed alongside task context and participant feedback.

OUR CAPABILITIES

What Imentiv AI measures for you

01

Explore emotional signals

Review valence and arousal signals across recorded sessions to explore emotional direction and intensity alongside participant comments.

02

Go beyond what users say explicitly

Combine facial expressions, voice tone, and conversational context into one unified view with multimodal analysis that helps your team understand reactions beyond clicks, ratings, and survey responses.

03

See how users engage in real moments

Review behavioral engagement signals in recorded interactions to explore moments of focus, hesitation, and sustained involvement alongside task context.

04

Build experiences that feel more natural to users

Understand recurring personality traits and behavioural patterns across users, so you can design product experiences that resonate more naturally with different audiences.

INSIGHTS

Turn product testing sessions into actionable insights

Example conversation with illustrative data. Ask questions about your product testing sessions and get actionable insights powered by emotional, behavioral, and contextual analysis, helping your team better understand user experiences, identify usability gaps, and build more intuitive products.
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Which task had the highest disengagement?
Task 3 Checkout flow showed the highest disengagement at 68%, with attention dropping sharply at the payment form.
Where did users feel most frustrated?
Frustration peaked during onboarding Step 2 across 5 of 8 sessions, correlating with high valence-negative and arousal scores.
What drove the most engagement?
The interactive product demo in Session 1–4 generated the highest positive engagement scores, with sustained focus above 80%.

APPLICATIONS

Analyze emotional signals across every product experience

01

Usability and interaction testing

Understand how users navigate flows, respond to interfaces, and experience key interactions across your product.

02

Feature validation and product iteration

Measure real emotional and behavioral responses to new features so teams can refine ideas before wider rollout.

03

Onboarding and first-time user experience

Analyze how users experience onboarding journeys to improve clarity, activation, and early product adoption.

04

Cross-session research intelligence

Combine insights across multiple testing sessions to identify recurring patterns, compare participant experiences, and make faster product decisions at scale.

HOW IT WORKS

You tested with 34 participants.
Now understand all of them.

102 clips, 34 sessions

Imentiv AI reads emotions, engagement, and behavioral signals across every participant.

01

102 clips?
We watch, so you don't have to.

You ran a product test with 34 participants. Now you've got 102 recordings sitting in a folder and no easy way to figure out who loved it, who didn't, or what made the difference. Watching every session yourself isn't the best use of your time.

Product test project with participant session recordings being analyzedProduct test project with participant session recordings being analyzed
02

Everything starts
in one workspace.

Create a project in Imentiv AI and upload every recording from your testing round. Sessions stay organized together, so your videos, participants, and results all live in one place instead of across folders and spreadsheets.

Project workspace with videos, participants, notes, and insights tabsProject workspace with videos, participants, notes, and insights tabs
03

Now let our emotion AI watch every session.

Once your recordings are uploaded, Imentiv AI automatically analyzes facial expressions, speech, and transcript across every participant. Instead of reviewing hours of footage, you begin with structured emotional data.

Participant engagement scores and cohort emotion breakdownParticipant engagement scores and cohort emotion breakdown
04

See what shaped each participant's response.

Each participant gets an individual profile with their personality traits and facial expression analyzed, helping you understand what shaped their response to your product.

Generated participant profiles with dominant emotion and engagementGenerated participant profiles with dominant emotion and engagement
05

What's working, and what isn't.

Across every session, Imentiv AI surfaces what participants consistently praised and where they pushed back, each backed by video counts linking directly to the supporting clips as proof.

Strengths and concerns summary with participant counts and example clipsStrengths and concerns summary with participant counts and example clips
06

Reduce manual efforts,
Leave no room for your doubts.

Need to know what's driving hesitation, or which moments triggered the strongest reactions? Which feature caused frustration in users? Or why one variant outperformed another? Ask Imentiv AI and get answers backed by evidence from participant reactions.

AI assistant answering questions about product test resultsAI assistant answering questions about product test results
07

From recordings
to product decisions.

Every recording has been organized. Every participant has been analyzed. Every insight is in one place. Now you can see what resonated and move forward with confidence.

Product test summary with engagement, sentiment, and participant metricsProduct test summary with engagement, sentiment, and participant metrics

The strongest product signals are emotional.

Every product test captures more than feedback. Instead of reviewing recordings one by one, let Imentiv AI analyze emotional and behavioral responses across every session, compare participant reactions, and show you what resonated, what didn't, and why, so you can make better product decisions.

WHY IMENTIV AI FOR PRODUCT TESTING?

Behavioral science + API

Grounded in emotion science

Grounded in emotion science

Explore user reactions using psychological frameworks like Russell's circumplex. Interpret emotional signals alongside task context, observations, and participant feedback.

Explore scientific validation
Built to scale with your workflow

Built to scale with your workflow

Bring emotional insights directly into your product stack. With an enterprise-ready API, integrate emotion and engagement data into your analytics, UX tools, and research systems, without disruption.

View API documentation

FAQ

GET STARTED WITH IMENTIV AI

Understand what your users actually experience

Start with your first recorded session and explore emotional signals alongside participant feedback.

Try it for free

BLOGS

Exploring emotion AI in product testing

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