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Customer Experience Management‌
imentiv

How Are Emotion, Affect, Mood, and Feelings Different — And Why Does It Matter for Emotion AI?

Ranina Najeeb March 3, 2026

“Between stimulus and response there is a space. In that space is our power.” — Viktor Frankl

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Customer Experience Management‌
imentiv

How Emotion-Driven Insights Are Redefining Brand Experience

Anushna Ganesh February 27, 2026

Brand experience  plays a big role in how people choose, trust, and stay loyal to brands. And data shows ...

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Sales‌
imentiv

Sales Call Analysis Beyond Talk-Time: How Emotion Reveals What Deals Hide

Anushna Ganesh February 18, 2026

Sales call analysis  is meant to explain why deals move forward or why they don’t. Most sales teams still...

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Marketing‌
imentiv

Turning Brand Reviews into Emotional Intelligence with Emotion AI

Fathima A K February 15, 2026

Brand reviews are frequently treated as performance indicators—star ratings, pros and cons, or summary comment...

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Audio Analysis‌
imentiv

Audio Emotion Analysis and Speaker Diarization: Understanding Emotional Context in Conversations

Anushna Ganesh February 9, 2026

Conversations are shaped as much by emotion as by language. Changes in tone, pitch, pace, and silence often co...

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Mental Wellness‌
imentiv

Mood Management Through Mindfulness: How Emotion AI Is Transforming Emotional Awareness

Ranina Najeeb February 9, 2026

 

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Ad Analysis‌
imentiv

AI Ad Testing with Emotion AI: Reducing Creative Risk and Bias

Anushna Ganesh February 2, 2026

Great ads don’t just explain a product. They make people feel something. That feeling—whether it’s excitement,...

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Customer Experience Management‌
imentiv

How Emotion AI in Customer Support Enhances Sales Conversations

Anushna Ganesh January 28, 2026

Every sales conversation is more than a pitch. It’s a moment where trust is built, doubts surface, and decisio...

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Leadership‌
imentiv

Mentorship vs Coaching: Where AI in Leadership Development Makes the Difference

Anushna Ganesh January 27, 2026

Leaders today need more than experience—they need the right kind of guidance and insight. That’s why mentorshi...

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Marketing‌
imentiv

Image Emotion Recognition: Decode Human Emotions From Any Image

Anushna Ganesh January 20, 2026

Every image captures more than what meets the eye—it captures emotion. A subtle eyebrow raise, an uncertain sm...

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Leadership‌
imentiv

Leading with Mental Emotional Wellbeing: EQ, Resilience, and AI-Enhanced Leadership Development

Anushna Ganesh January 14, 2026

Mental emotional wellbeing  is now one of the strongest predictors of a team’s performance, motivation, a...

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Audio Analysis‌
imentiv

The Valence–Arousal Model: A Simple Map to Understand Complex Human Emotions

Anushna Ganesh January 8, 2026

Human emotions are complex, layered, and constantly shifting. Yet for years, most people and even most technol...

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Why Sentiment Analysis Alone Isn't Enough for Contact Centers
Why Sentiment Analysis Alone Isn't Enough for Cont...
What Starbucks' Protein Coffee Launch Looks Like From the Customer's Side
What Starbucks' Protein Coffee Launch Looks Like F...
Customer Emotion Detection for Beauty Brands: Understanding What Customers Truly Feel
Customer Emotion Detection for Beauty Brands: Unde...
How to Understand User Behavior Across Every Digital Touchpoint
How to Understand User Behavior Across Every Digit...
How Emotion AI Is Transforming Product Testing: Understanding Customer Reactions Beyond Surveys
How Emotion AI Is Transforming Product Testing: Un...
Decoding the Signals, Respecting the Story: Why Multimodal Emotion AI is About Experience, Not Mind Reading
Decoding the Signals, Respecting the Story: Why Mu...

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