At Imentiv Inc., we value your privacy and are committed to being transparent about the technologies we use. This Cookie Policy ("Policy") explains how cookies and similar technologies are employed on our website(s) to recognize visitors and analyze interactions with content and advertisements. It is essential that you read this Policy carefully before using our website(s) or services.

This Cookie Policy explains how Imentiv AI (“we”, “us”, “our”) uses cookies and similar tracking technologies when you visit, access, or use any of our websites, software applications, or online services (“Imentiv AI Services”). It also describes your rights and choices regarding these technologies. For a complete understanding of how we collect, use, and protect your data, we recommend reviewing our Privacy Policy. By continuing to browse or use our website(s) and services, you consent to our use of cookies and similar technologies in accordance with this Policy. This policy should be read together with our Privacy Policy, Data Processing Agreement and Terms of Use.

1. WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES?

We classify cookies as follows: -

  • Essential Cookies: Required for website functionality.
  • Performance Cookies: Used for analytics and improving usability.
  • Marketing Cookies: Used for targeted advertising.

Cookies are small text files stored on your computer, smartphone, or other devices when you access websites through a browser. They are widely used to make websites function efficiently, enhance user experience, and provide website operators with analytical insights. Cookies can either be session-based, lasting only for the duration of your visit, or persistent, remaining on your device for future visits. Cookies may be classified as first-party cookies, which are set directly by the website you are visiting, or third-party cookies, which are set by external services, such as those providing analytics, advertising, or content delivery services. In addition to cookies, our website(s) and emails may include similar technologies such as web beacons or tracking pixels. These small, transparent images are used for gathering statistical data about user interactions and may function alongside cookies. While web beacons are not stored on your device in the same way, they are often used to complement cookie functionality

We use cookies as part of our effort to provide, secure, optimize, and improve the Imentiv AI Services.

2. WHY WE USE COOKIES

These cookies are essential for operating the website and enabling core functionality such as:

  • Logging into your Imentiv AI account
  • Enabling security and fraud prevention
  • Supporting features required to deliver services requested by you

Without these cookies, certain functionality may not work. We use cookies for the following lawful and legitimate purposes:

  • Strictly Necessary / Essential Cookies
    Required for core website functionality (e.g., login/session management, shopping cart, security). These cookies do not require consent because they are necessary to provide the service.
  • Performance & Analytics
    Measure site usage, performance and errors, improve the site, and understand how visitors interact with our Services. Example: analytics platforms.
  • Functionality & Preferences
    Remember your preferences (language, region, display settings) and provide enhanced features.
  • Security & Fraud Prevention
    Help detect and prevent fraud, protect user accounts, and secure our Services.
  • Advertising, Personalization & Tracking
    Deliver relevant advertising, measure ad performance, and build anonymous profiles for personalization. These cookies generally require explicit consent as per the respective jurisdiction and are subject to opt-out rights elsewhere (e.g., under CCPA, users have opt-out rights).

3. HOW WE USE DATA COLLECTED THROUGH COOKIES

Data collected through cookies may be used for:

  • Service delivery and performance
  • Account authentication
  • Security and fraud detection
  • Service improvement and user behaviour analysis
  • Marketing, promotions, and recommendations
  • Compliance with legal obligations
  • Maintaining service integrity and backups

All processing is carried out in accordance with our Privacy Policy and applicable data protection laws, including GDPR.

4. THIRD-PARTY COOKIES AND TECHNOLOGIES

Our website(s) also incorporate cookies provided by third-party companies to enhance functionality and provide additional services. These third-party cookies may include, but are not limited to, analytics and marketing tools. For example, third-party services such as help us analyse how users interact with our website(s), including the number of unique visitors and the nature of their activities. This data enables us to refine our website(s) and services for a better user experience. Similarly, other third-party service providers allows us to identify unique visitors and assess interactions. These cookies collect personal data only when voluntarily provided by users, such as through form submissions, and they do not store Personally Identifiable Information (PII). We encourage you to review the privacy policies of these third-party services to understand how they collect and use data:

While we take all reasonable steps to ensure that third-party cookies align with our data protection standards, we have no direct control over the information collected by them.

5. INTERNATIONAL TRANSFERS OF COOKIE DATA

As explained in our Privacy Policy, cookie-related data may be transferred to and processed in countries where we operate, including the United States, India, and others. We apply approved legal safeguards such as:

  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions
  • Data Privacy Framework participation
  • Contractual and technical measures

These measures ensure an adequate level of protection for all cross-border data transfers.

6. MANAGING YOUR COOKIE PREFERENCES

You can manage your cookie preferences through the 'Cookie Preferences' option on our website. Additionally, most browsers provide tools to block or delete cookies. Please note that blocking cookies may affect website functionality. You have the right to manage your cookie preferences, including refusing certain types of cookies, by accessing the "Cookie Preferences" tab available on our website(s). You may also withdraw any previously granted consent for cookies at any time. Additionally, you can delete cookies from your device by adjusting your browser settings. Most browsers provide options to block or delete cookies, though doing so may impact your ability to access certain features or functionalities of our website(s). It is important to note that unless your preferences are explicitly updated to prevent cookie storage, additional cookies may continue to be stored on your device.

Automated Privacy Signals (Global Privacy Control)

Imentiv Inc. recognizes and respects automated privacy preference signals transmitted by web browsers and devices, including the Global Privacy Control (GPC) or similar mechanisms, where required by applicable law.

Where such a signal is detected, and to the extent mandated under relevant data protection laws (including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)), we treat the signal as a valid request to opt out of the sale or sharing of personal data and/or the use of cookies or tracking technologies for targeted advertising or cross-context behavioural advertising.

Please note that GPC signals do not apply to cookies or processing that are strictly necessary to provide the requested services, ensure security, or comply with legal obligations. In jurisdictions where automated signals are not legally binding, we will make commercially reasonable efforts to honour such preferences consistent with applicable law and our technical capabilities. You may still manage your cookie preferences at any time through our cookie consent manager or browser settings, which may provide more granular control over specific categories of cookies.

7. CONSENT, LAWFUL BASIS & HOW WE OBTAIN CONSENT

  • If you are located in the European Economic Area (EEA), the United Kingdom, United States or any other regions, we obtain prior, informed and freely given consent before setting non-essential cookies on your device, in line with the applicable data protection and privacy laws . You will see a cookie banner or consent manager on your first visit where you can accept, reject, or manage categories of cookies. You can change your choices at any time.
  • For visitors outside the EEA/UK, we apply the legal bases set out in our Privacy Policy (which may include legitimate interests for certain non-identifying analytics), while ensuring respect for local law (for example, DPDP 2023, CCPA gives California residents strong opt-out rights for sale/sharing).
  • Consent records: Where we rely on consent, we record consent metadata (e.g., date, version of policy, choices) to demonstrate compliance.

8. HOW TO MANAGE, WITHDRAW OR REFUSE CONSENT

  • Use the cookie banner or the cookie settings interface on our website to change your preferences at any time.
  • You can withdraw consent just as easily as you gave it changing selections in the cookie settings will update stored preferences.
  • You may also block or delete cookies through your browser settings. Note that blocking certain cookies may degrade your user experience or prevent access to parts of the Services. Common browser instructions: Chrome, Firefox, Edge, Safari etc.
  • For mobile apps you can manage device-level permissions and advertising identifiers via your device settings.

9. YOUR RIGHTS

You have rights regarding your personal data collected via cookies, including:

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object to marketing cookies
  • Right to withdraw consent at any time

You may exercise these rights by contacting us as described in our Privacy Policy.

10. THIRD-PARTY COOKIES & INTEGRATIONS

  • We may use third-party service providers (analytics, customer support, advertising, social widgets) that set cookies on our behalf. These third parties may collect information in accordance with their own privacy practices. Where third parties set cookies that require consent, we will only allow these once you have given consent.
  • We carefully select vendors and review their privacy and security practices; however we do not control third-party cookie management. We advise reviewing the privacy notices of those third parties for more details and opt-out mechanisms.

11. DATA TRANSFERS & RETENTION

  • Cookies and the information collected through them may be processed and stored on servers located in jurisdictions outside your country of residence, including countries that may not have the same level of data protection as your jurisdiction. Where personal data is transferred, we use appropriate safeguards such as EU standard contractual clauses, adequacy mechanisms, or other lawful transfer tools, as required.
  • Retention: Cookie lifetimes vary session cookies expire when you close your browser; persistent cookies may remain for months or years depending on their purpose. The specific retention period for each cookie will be included in our cookie table/consent manager.

12. CHILDREN’S DATA

Our Services are not intended for children under 16 (or higher age as required by local law). We do not knowingly collect personal data from children via cookies. If we become aware that a child has provided personal data in violation of our policies, we will take steps to delete such data. Parental consent requirements vary across jurisdictions. We shall adhere to all the applicable laws and regulations followed in the respective jurisdictions.

13. SECURITY & GOVERNANCE

We protect cookie-collected data using reasonable technical and organizational measures (encryption, access controls, retention limits). We review vendors, document data flows involving cookies, and keep records of consents and cookie inventories as part of our compliance program. Periodic audits of our consent mechanism and cookie usage are performed to ensure ongoing compliance with law and best practice.

14. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy from time to time to reflect:

  • Changes in law
  • Updates to our services
  • Technological developments
  • Changes in our data practices

Revised versions will be posted with an updated “Last Updated” date. Continued use of the services after such changes constitutes acceptance of the updated policy. Material changes will be notified via the Services (e.g., banner notice) or email to registered users. The “Last updated” date at the top will be revised accordingly.

15. CONTACT & SUPERVISORY AUTHORITY RIGHTS

If you have questions about this policy or want to exercise rights (access, deletion, object, withdraw consent), contact us:

Email: support@imentiv.ai

Postal:

Imentiv Inc.

22555 Salem Ave

Cupertino, California 95014, USA